Auto Parts Counter Specialist — Flexible Hours

Suburban Ford; Ferndale (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Job summary

Suburban Ford is seeking a Parts Counter Person to handle customer service and retail sales for auto parts. You will oversee the sales process, assist the parts manager in locating parts, and handle special order requests with clear customer communication.

Applicants should have automotive knowledge, strong computer skills, and a proven ability to work in a fast-paced environment while maintaining professional demeanor and safety compliance.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year in service department.
• Experience with auto parts sales (preferred).
• Ability to lift 50 pounds and stand for long periods.
• Knowledge of automobiles and parts lookup.
• Strong analytical and communication skills.
• Ability to learn new technology and repair/service procedures.
• Ability to identify problems quickly.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for the customer.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Skills

Analytical skills

Communication skills

Reading skills

Mathematics skills

Computer skills

Automotive knowledge

Problem identification

Fast-paced environment

Positive attitude

Education

High school diploma

Job description

Suburban Ford is seeking a Parts Counter Person to handle customer service and retail sales for auto parts. You will oversee the sales process, assist the parts manager in locating parts, and handle special order requests with clear customer communication.

Applicants should have automotive knowledge, strong computer skills, and a proven ability to work in a fast-paced environment while maintaining professional demeanor and safety compliance.