Auto Parts Counter Specialist — Fast-Paced, Growth-Oriented

Kayser Ford Lincoln; Janesville (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k + Match

Advancement Opportunities

Monthly Salary + Bonus

Job summary

Kayser Ford Lincoln is seeking a Parts Counterperson to support our team and provide customers with exceptional experiences in a fast-paced, professional environment.

Responsibilities include overseeing the parts sales process, communicating with staff and customers, and managing stock and pricing to align with service estimates. Prior auto parts sales experience is preferred and a valid driver’s license is required.

Qualifications

• High School Diploma or equivalent.
• Prior auto parts sales experience is preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Interpersonal skills

Time management

Reading/comprehension

Math calculations

Driver's license

Education

High School Diploma or Equivalent

Job description

Kayser Ford Lincoln is seeking a Parts Counterperson to support our team and provide customers with exceptional experiences in a fast-paced, professional environment.

Responsibilities include overseeing the parts sales process, communicating with staff and customers, and managing stock and pricing to align with service estimates. Prior auto parts sales experience is preferred and a valid driver’s license is required.