Auto Parts Concierge - Customer-Centric Store Expert

USA GPC Genuine Parts Company; Prior Lake (MN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Tuition reimbursement

Job summary

GPC Genuine Parts Company (NAPA retailer) is seeking an enthusiastic Store Associate to provide accurate automotive parts solutions for retail and wholesale customers. You will enhance the customer experience, leverage product knowledge, and support store operations in a fast-paced setting.

Responsibilities include using POS and catalog tools, assisting with inventory, and coordinating deliveries to ensure timely fulfillment. A high school diploma and strong communication skills are required.

Qualifications

• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Hands-on experience with vehicle parts or related environments optional.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and pull/prepare orders for customers and drivers.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

GPC Genuine Parts Company (NAPA retailer) is seeking an enthusiastic Store Associate to provide accurate automotive parts solutions for retail and wholesale customers. You will enhance the customer experience, leverage product knowledge, and support store operations in a fast-paced setting.

Responsibilities include using POS and catalog tools, assisting with inventory, and coordinating deliveries to ensure timely fulfillment. A high school diploma and strong communication skills are required.