Automotive Parts Specialist - Customer Champion

Genuine Parts Company; Sand Springs (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

GPC Genuine Parts Company, operating as NAPA, seeks a Store Associate to serve as the primary contact for customers in the retail store, delivering a high-quality automotive parts experience. You will assist retail and wholesale customers, apply product knowledge, operate POS and inventory tools, and support store performance through responsive service and teamwork.

This entry-point role offers growth opportunities within the organization and a chance to build relationships with customers and

Qualifications

• High school diploma or GED required.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Communication skills

Customer service

Problem-solving

Learning agility

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

GPC Genuine Parts Company, operating as NAPA, seeks a Store Associate to serve as the primary contact for customers in the retail store, delivering a high-quality automotive parts experience. You will assist retail and wholesale customers, apply product knowledge, operate POS and inventory tools, and support store performance through responsive service and teamwork.

This entry-point role offers growth opportunities within the organization and a chance to build relationships with customers and