Auto Loyalty Advisor

Paycom; Pine Hall (PA); On-site; USD 35,000 - 75,000; Full time

Job summary

Paycom is seeking a friendly, professional specialist to start conversations with customers and support dealership teams in a collaborative environment.

The role emphasizes strong communication, reliability, and the ability to follow up consistently using CRM tools and mobile apps. This position offers a full-time schedule with a base pay plus a tiered commission structure based on service-initiated sales or purchases.

Qualifications

• Friendly, professional communication with customers.
• Ability to listen and respond in a low-pressure, helpful way.
• Comfortable using mobile apps, CRM tools, text messaging, spreadsheets and dealership software.

Responsibilities

• Initiate conversations with customers and assist service advisors, sales consultants, and management.
• Schedule coordination and follow-up for service-initiated vehicle sales or purchases.
• Maintain organized processes and reliable follow-up.

Skills

Customer service

Excellent communication

Organized

Collaborative teamwork

Tools

CRM tools

Text messaging

Spreadsheets

Dealership software

Job description

Paycom is seeking a friendly, professional specialist to start conversations with customers and support dealership teams in a collaborative environment.

The role emphasizes strong communication, reliability, and the ability to follow up consistently using CRM tools and mobile apps. This position offers a full-time schedule with a base pay plus a tiered commission structure based on service-initiated sales or purchases.