Auto Insurance CSR — Hybrid Schedule & Growth Benefits

GEICO Norwalk; Tampa (FL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health and wellness benefits starting

13 paid holidays annually

401(k) with up to 6% match

Tuition assistance program

Job summary

GEICO is seeking an Auto Customer Service Representative in Tampa, FL. You will guide policyholders through coverage needs and changes, address billing inquiries, and offer recommendations to deliver world-class service.

Starting pay ranges from $25.31 to $29.28 per hour with shifts and weekend incentives, plus benefits from Day 1. Training, on-site work at 5505 W Cypress St, and opportunities for growth are provided.

Qualifications

• Minimum of 1 year of customer-facing experience; 3+ years preferred.
• Active Personal Lines or Property & Casualty license preferred (training and exam fees provided).
• High School Diploma or GED required; college degree preferred.

Responsibilities

• Handle incoming calls, messages, billing questions, and policy updates, with recommendations.

Skills

Customer service

Interpersonal skills

Problem solving

Empathy

Multitasking

Adaptability

Education

High School Diploma or GED

College degree

Job description

GEICO is seeking an Auto Customer Service Representative in Tampa, FL. You will guide policyholders through coverage needs and changes, address billing inquiries, and offer recommendations to deliver world-class service.

Starting pay ranges from $25.31 to $29.28 per hour with shifts and weekend incentives, plus benefits from Day 1. Training, on-site work at 5505 W Cypress St, and opportunities for growth are provided.