Auto Glass CSR — Full Time + Benefits

Boyd Group Services; Colorado Springs (CO); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Parental leave

Medical insurance

401(k) matching

Short-Term Disability

Life Insurance

Vision insurance

Voluntary Life Insurance

Safety glasses

Descrizione del lavoro

Glass America in Colorado Springs is seeking a Customer Service Representative to support daily shop operations, assist customers, schedule appointments, and coordinate with Auto Glass Technicians. You will maintain accurate customer records and help the team meet production and service goals.

This role requires 1–3 years in customer-facing work, strong communication, and the ability to multitask in a fast-paced environment. Full-time, on-site position with competitive hourly pay and benefits.

Competenze

• 1–3 years of retail, auto service, call center, or customer-facing experience.
• Ability to manage multiple priorities in a fast-moving environment.
• Experience using dashboards, performance tools, and CRM systems.

Mansioni

• Handle customer interactions in person and by phone.
• Schedule appointments and coordinate with technicians.
• Enter sales information and update customer records.
• Provide quotes on installation and repair services.
• Maintain a clean, organized store environment.
• Support inventory checks and parts deliveries.
• Collaborate with technicians and sales teams.

Conoscenze

Customer service

Communication

Multitasking

CRM systems

Phone support

Data entry

Formazione

High school diploma or GED

Strumenti

CRM software

Inventory systems

Descrizione del lavoro

Glass America in Colorado Springs is seeking a Customer Service Representative to support daily shop operations, assist customers, schedule appointments, and coordinate with Auto Glass Technicians. You will maintain accurate customer records and help the team meet production and service goals.

This role requires 1–3 years in customer-facing work, strong communication, and the ability to multitask in a fast-paced environment. Full-time, on-site position with competitive hourly pay and benefits.