Auto Finance Customer Advisor (Growth & Bonus Potential)

Professional Financial Services; Murfreesboro (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Excellent benefits bundle

Monthly bonus potential

Community service initiatives

Growth opportunities

Top-line training program

Job summary

Professional Financial Services in Murfreesboro, TN is seeking a Customer Service Representative to assist customers with automobile financing needs both over the phone and in person. You will join an enthusiastic team and help customers through various processes, including payments and account inquiries.

The role emphasizes exceptional communication, relationship building, and a commitment to excellent service.

Qualifications

• Previous customer service and/or collections experience.
• A valid state driver’s license, with an acceptable driver’s record.
• Access to a reliable automobile for work use.
• Strong verbal and written communication abilities.

Responsibilities

• Provide outstanding customer service and problem resolution
• Perform collection activities on delinquent accounts
• Assist with insurance verifications
• Perform Welcome Calls
• Back up Administrative Assistant to receive loan payments and fund loans
• Perform Skip Tracking and other locate activities

Skills

Customer service

Communication skills

Problem solving

Phone support

Relationship building

Job description

Professional Financial Services in Murfreesboro, TN is seeking a Customer Service Representative to assist customers with automobile financing needs both over the phone and in person. You will join an enthusiastic team and help customers through various processes, including payments and account inquiries.

The role emphasizes exceptional communication, relationship building, and a commitment to excellent service.