Customer-First Auto Sales Advisor

CarMax; Murfreesboro (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commission

Benefits

Job summary

CarMax in Murfreesboro, Tennessee, is seeking a Floor Sales Consultant who builds genuine relationships and guides customers to the right vehicle with honesty and transparency.

You will assist customers through appraisals, test drives, and financing, delivering an exceptional, transparent experience while learning CarMax products and promotions to better serve shoppers. Competitive pay with commission potential is offered.

Qualifications

• Experience in sales or customer service in retail or similar environments.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Tools

POS system

Job description

CarMax in Murfreesboro, Tennessee, is seeking a Floor Sales Consultant who builds genuine relationships and guides customers to the right vehicle with honesty and transparency.

You will assist customers through appraisals, test drives, and financing, delivering an exceptional, transparent experience while learning CarMax products and promotions to better serve shoppers. Competitive pay with commission potential is offered.