Growth-Focused Financial Services Rep

Loansbyworld; Smyrna (TN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan with company match

Paid holidays

Vacation time

Job summary

World Finance in Smyrna, TN seeks a Financial Services Representative to assist the Branch Manager, guide customers toward financial solutions, process loan applications, collect payments, and maintain branch cash controls.

This role emphasizes outstanding customer service, teamwork, reliability, and a willingness to learn. A valid driver’s license and dependable transportation are required; benefits include health and retirement plans.

Qualifications

• Must be able to demonstrate self-confidence and organizational skills.
• A history of choosing kindness, showing compassion, and helping others.
• The willingness to seek quality-driven solutions and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help, too.
• To perform this job successfully, an employee must have basic computer skills.
• A valid driver’s license & access to a dependable vehicle.

Responsibilities

• Guide customers toward upward credit mobility through good financial choices.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money to and from the bank.
• Maintain strong customer relationships and build community within your branch.
• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by Branch Manager.

Skills

Customer service

Communication

Organization

Team player

Driver's license

Job description

World Finance in Smyrna, TN seeks a Financial Services Representative to assist the Branch Manager, guide customers toward financial solutions, process loan applications, collect payments, and maintain branch cash controls.

This role emphasizes outstanding customer service, teamwork, reliability, and a willingness to learn. A valid driver’s license and dependable transportation are required; benefits include health and retirement plans.