Auto Dealership Customer Success Manager

A Better Way Auto; Madisonville (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Advancement opportunities

Health insurance

Collaborative environment

Job summary

A Better Way Auto in Madisonville is seeking a full-time Auto Dealership Client Manager. In this role, you will guide customers through vehicle purchases and leasing, ensuring a great customer experience that drives loyalty.

Your responsibilities will include managing customer relationships, processing documentation, and coordinating with service staff to address customer concerns. The position offers a collaborative work environment with health insurance and opportunities for advancement.

Qualifications

• 1–3 years of experience in customer service or auto sales.
• Ability to create a great customer experience.
• Organized and team-focused.

Responsibilities

• Guide customers through vehicle selection and purchases.
• Process leases and sales documentation accurately.
• Maintain CRM records and dealership software.

Skills

Strong communication skills

Negotiation skills

Customer service experience

Auto sales experience

Detail-oriented

Multitasking ability

CRM software usage

QuickBooks usage

Tools

CRM software

QuickBooks

Dealership software

Job description

A Better Way Auto in Madisonville is seeking a full-time Auto Dealership Client Manager. In this role, you will guide customers through vehicle purchases and leasing, ensuring a great customer experience that drives loyalty.

Your responsibilities will include managing customer relationships, processing documentation, and coordinating with service staff to address customer concerns. The position offers a collaborative work environment with health insurance and opportunities for advancement.