Auto Dealer Relationship Manager

OPENLANE; Baltimore (MD); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401K

Paid time off

Disability insurance

Employee assistance program

Tuition reimbursement

Volunteer day

Career growth

Job summary

AFC (Automotive Finance Corporation) is seeking a Relationship Specialist to build and deepen connections with current and prospective auto dealers. You will manage floorplanning financing, grow AFC revenue, and balance risk while traveling within your territory from East Baltimore, MD.

You will use CRM tools to understand dealer needs, promote campaigns, and support cross-platform partnerships. A strategic, independent, and collaborative approach is essential.

Qualifications

• 3–5 years in customer-facing, sales, or sales support roles.
• Valid driver’s license with reliable transportation.
• Willingness to travel 50–75% within your market.
• Ability to manage multiple tasks and stay productive in a multi-faceted environment.
• Apply sales expertise and resolve dealer issues effectively.
• Strong understanding of portfolio management, risk, and new business development.

Responsibilities

• Use CRM tools and work queues to understand customer needs.
• Grow the portfolio organically and assist in product campaigns.
• Promote cross-platform partnerships and new business opportunities.
• Manage, service, and balance risk on customer accounts.
• Drive growth for existing accounts and seek new opportunities.
• Support teammates and contribute to a people-first culture.

Skills

Customer-facing sales

CRM tools

Relationship building

Travel readiness

Account management

Independent work

Tools

Salesforce

Tableau

Google Workspace

Job description

AFC (Automotive Finance Corporation) is seeking a Relationship Specialist to build and deepen connections with current and prospective auto dealers. You will manage floorplanning financing, grow AFC revenue, and balance risk while traveling within your territory from East Baltimore, MD.

You will use CRM tools to understand dealer needs, promote campaigns, and support cross-platform partnerships. A strategic, independent, and collaborative approach is essential.