Auto Collision Estimator – Enhance Customer Experience

Mobile Auto Solutions, LLC; Saint Augustine, Northern (FL, KY); Hybrid; USD 49,000 - 70,000; Full time

Benefits offered by this job

PTO

Parental Leave

Paid Holidays

Health Insurance

401(k)

Job summary

Gerber Collision & Glass is seeking an Estimator in the United States to deliver an exceptional customer experience by detailing repairs, coordinating with customers and insurers, and driving repair processes to meet KPIs.

Knowledge of OE guidelines and DRP compliance is required, along with strong communication skills. Join a team focused on integrity and respect within a leading collision repair network.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update customer interactions with relevant details.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and processes.
• Communicate customer requests to team members.
• Maintain KPI performance and assist team as required.

Skills

Attention to detail

Customer service

Communication

Problem solving

Valid driver’s license

Education

High School Diploma or equivalent

Tools

Basic Computer Skills

Job description

Gerber Collision & Glass is seeking an Estimator in the United States to deliver an exceptional customer experience by detailing repairs, coordinating with customers and insurers, and driving repair processes to meet KPIs.

Knowledge of OE guidelines and DRP compliance is required, along with strong communication skills. Join a team focused on integrity and respect within a leading collision repair network.