Auto Collision Estimator: Elevate Customer Experience

Gerber Collision & Glass; Florida; On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Paid PTO

Parental Leave

Paid Holidays

Medical Insurance

401(k) with company match

Disability & Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences while accurately assessing vehicle damage and coordinating repairs. You will document interactions, communicate with customers and insurers, and ensure adherence to DRP requirements.

Ideal candidates have at least 1 year of experience, knowledge of OE guidelines, and a high school diploma. A valid driver’s license is required, with opportunities for growth and training like I-CAR.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Basic Computer Skills.
• Compliance for DRP’s.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document every customer interaction and update details efficiently.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and DRP metrics.
• Participate in daily production walks with the Management Team and attend required meetings.
• Support team members as needed and communicate customer requests to relevant colleagues.
• Maintain positive energy when greeting customers in person or on the phone.

Skills

Repair knowledge

OE Guidelines knowledge

Basic computer skills

DRP compliance

I-CAR Training willing

Driver's license

Education

High School Diploma

Job description

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences while accurately assessing vehicle damage and coordinating repairs. You will document interactions, communicate with customers and insurers, and ensure adherence to DRP requirements.

Ideal candidates have at least 1 year of experience, knowledge of OE guidelines, and a high school diploma. A valid driver’s license is required, with opportunities for growth and training like I-CAR.