Auto Collision Estimator: Elevate Customer Experience

Mobile Auto Solutions, LLC; Matteson (IL); On-site; USD 47,000 - 160,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Parental Leave

Paid Holidays

Insurance Day 1 (Medical, Dental, Vis)

401(k) with match

Disability & Life Insurance

Continuing Education Opportunities

Safety Glasses provided

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass in Matteson, IL, is seeking an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, preparing repair estimates, and coordinating with customers and insurers throughout the repair process. Candidates should have a High School Diploma, DRP knowledge, basic computer skills, and be willing to complete I-CAR training; a valid driver’s license is required.

Our team has 80+ years of industry leadership.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s; minimum 1-year experience.

Responsibilities

• Document and update every customer interaction accurately.
• Provide timely information and guide customers through repair process.
• Ensure compliance with insurance client requirements and WOW policies.
• Communicate customer requests to appropriate team members.
• Greet customers with positive energy in person and on the phone.
• Understand required Insurance programs and procedures.
• Participate in daily production walks with the management team.
• Support team members as needed and attend trainings.

Skills

Basic Computer Skills

Valid Driver’s License

DRP compliance knowledge

Willingness to complete I-CAR Training

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Matteson, IL, is seeking an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, preparing repair estimates, and coordinating with customers and insurers throughout the repair process. Candidates should have a High School Diploma, DRP knowledge, basic computer skills, and be willing to complete I-CAR training; a valid driver’s license is required.

Our team has 80+ years of industry leadership.