Auto Collision Estimator — Drive Customer Success & Growth

Boyd Group; Colorado Springs (CO); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Medical Insurance Day 1

401(k) Match

Short-Term Disability

Life Insurance

Education Opportunities

Safety Glasses

Job summary

Gerber Collision & Glass in Colorado Springs seeks an Estimator to deliver an exceptional customer experience by assessing vehicle damage, preparing accurate estimates, and coordinating repairs with customers and insurers. This role emphasizes precise documentation and teamwork to meet facility KPIs.

The position requires a High School Diploma or equivalent, basic computer skills, willingness to train in I-CAR, and a valid driver’s license.

Qualifications

• Basic computer skills are required.
• Must be willing to complete I-CAR Training.
• Valid driver’s license is required.
• Compliance with DRP procedures and at least 1 year of DRP experience.

Responsibilities

• Document and update all customer interactions accurately.
• Provide accurate, timely information to customers and guide them through the repair process.
• Ensure compliance with insurance client requirements and WOW operating processes.
• Coordinate communication between customers, insurance companies and in-house teams.
• Participate in daily production walks and team meetings.
• Support team members as needed and engage in safety discussions.

Skills

Basic Computer Skills

I-CAR Training

Valid Driver's License

DRP experience

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Colorado Springs seeks an Estimator to deliver an exceptional customer experience by assessing vehicle damage, preparing accurate estimates, and coordinating repairs with customers and insurers. This role emphasizes precise documentation and teamwork to meet facility KPIs.

The position requires a High School Diploma or equivalent, basic computer skills, willingness to train in I-CAR, and a valid driver’s license.