Auto Collision Estimator & Customer Solutions

Hendrick Automotive Group; Union Center (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

Hendrick Honda Collision Center (South Blvd) in Charlotte, NC seeks a customer-focused coordinator to schedule repairs and document necessary body work. You will collaborate with customers and technicians to identify repair needs and prepare itemized estimates that meet CSI standards.

The role requires strong interpersonal and selling skills, efficient use of the Collision Center Management System, and proficiency with Microsoft Office.

Qualifications

• Working knowledge of the body repair methods.
• Strong interpersonal and persuasive selling skills.
• Valid Driver's License
• Automobile Salesperson License

Responsibilities

• Schedules appointments with customer.
• Works with customer and Collision Center Technician to identify required repair work.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Enters itemized estimate on repair order and explains estimate to customer.
• Maintains CSI at or above Company standards

Skills

Interpersonal skills

Persuasive selling skills

Communication skills

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Collision Center Management System

Microsoft Office

Job description

Hendrick Honda Collision Center (South Blvd) in Charlotte, NC seeks a customer-focused coordinator to schedule repairs and document necessary body work. You will collaborate with customers and technicians to identify repair needs and prepare itemized estimates that meet CSI standards.

The role requires strong interpersonal and selling skills, efficient use of the Collision Center Management System, and proficiency with Microsoft Office.