Auto Collision Estimator & Repair Planner

hendrick; United States; On-site; USD 52,000 - 75,000; Full time

Job summary

Hendrick Honda Collision Center (South Blvd) in Charlotte, NC, is seeking a detail-oriented team member to identify and document body repair work and to schedule repairs with customers and technicians. The role emphasizes accuracy in estimates and clear communication of costs and timelines.

You'll interact with customers, manage repair orders, and ensure adherence to company standards for service quality and safety.

Qualifications

• Working knowledge of the body repair methods.
• Strong interpersonal and persuasive selling skills.

Responsibilities

• Schedules appointments with customer.
• Works with customer and Collision Center Technician to identify required repair work.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Enters itemized estimate on repair order and explains estimate to customer.
• Meets Collision Center standards for repair/order production.

Skills

Interpersonal skills

Persuasive selling

Customer service

Communication skills

Microsoft Office

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Collision Center Management System

Microsoft Office Suite

Job description

Hendrick Honda Collision Center (South Blvd) in Charlotte, NC, is seeking a detail-oriented team member to identify and document body repair work and to schedule repairs with customers and technicians. The role emphasizes accuracy in estimates and clear communication of costs and timelines.

You'll interact with customers, manage repair orders, and ensure adherence to company standards for service quality and safety.