Auto Collision Customer Care Specialist

Caliber; Saint Augustine (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision from day 1

Weekly pay and overtime

Paid vacation & holidays

Career growth opportunities

Hands-on experience in a production 1

Job summary

Caliber Collision has an immediate opening for a Customer Service Representative at our Saint Augustine center. The role involves greeting customers, delivering extraordinary service, monitoring center workload, and coordinating rental car/tow/tow partners to provide one-stop service while understanding insurance authorizations and billing processes.

Join a nationwide team focused on restoration services, with opportunities for growth and advancement as you gain hands-on experience in a

Qualifications

• 1+ years of experience in a customer-facing environment.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, e.g., Microsoft Office Suite.
• Ability to manage competing priorities and adapt in a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to work collaboratively in a team.

Skills

Verbal communication

Written communication

Tools

Microsoft Office Suite

Job description

Caliber Collision has an immediate opening for a Customer Service Representative at our Saint Augustine center. The role involves greeting customers, delivering extraordinary service, monitoring center workload, and coordinating rental car/tow/tow partners to provide one-stop service while understanding insurance authorizations and billing processes.

Join a nationwide team focused on restoration services, with opportunities for growth and advancement as you gain hands-on experience in a