Auto Claims Trainee: Investigate, Assess & Negotiate

Allstate Private Limited; Ontario (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

National General Insurance in Ontario, California is hiring for an Auto Claims Trainee. This in-office role learns to investigate, analyze, and determine coverage, liability, and damages for auto claims.

The Trainee will handle basic investigations, use company systems, assess subrogation or fraud potential, and work within authority to negotiate settlements. Base compensation is $22.84 to $29.57 per hour and total compensation may include incentive pay.

Qualifications

• Experience in auto insurance claims handling.
• Ability to investigate and determine coverage and liability.
• Familiarity with basic insurance policies and claims processes.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

Analytical thinking

Customer centricity

Customer relationship building

Customer service

Learning agility

Process oriented

Results oriented

Time management

Job description

National General Insurance in Ontario, California is hiring for an Auto Claims Trainee. This in-office role learns to investigate, analyze, and determine coverage, liability, and damages for auto claims.

The Trainee will handle basic investigations, use company systems, assess subrogation or fraud potential, and work within authority to negotiate settlements. Base compensation is $22.84 to $29.57 per hour and total compensation may include incentive pay.