Auto Claims Investigator Trainee (In-Office)

Allstate Insurance Company; Winston-Salem (NC); On-site; USD 32,000 - 41,000; Full time

Job summary

National General Holdings Corp., part of The Allstate Corporation, seeks a Claims Inside Auto Trainee Analyst II to investigate and confirm facts of loss for auto accidents and determine coverage, liability, and damages. This in-office role is based at our Charlotte or Winston-Salem, NC offices and offers hands-on training.

Ideal candidates are detail-oriented, enjoy investigative work, and are eager to advance in the insurance industry.

Qualifications

• Analytical and investigative skills required for auto claims.
• Strong attention to detail and customer service focus.
• Knowledge of insurance policies and liability concepts.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

Analytical Decision Making

Auto Insurance Claims

Automobile Accidents

Call Center

Conceptual Thinking

Customer Service

De-Escalation

Detail-Oriented

Drafting Witness Statements

Insurance Industry

Insurance Policies

Investigative Thinking

Logical Thinking

Multitasking

Negotiation

Stress Management

Job description

National General Holdings Corp., part of The Allstate Corporation, seeks a Claims Inside Auto Trainee Analyst II to investigate and confirm facts of loss for auto accidents and determine coverage, liability, and damages. This in-office role is based at our Charlotte or Winston-Salem, NC offices and offers hands-on training.

Ideal candidates are detail-oriented, enjoy investigative work, and are eager to advance in the insurance industry.