Auto Claims Licensed Adjuster (Paid Training)

Liberty Mutual Insurance; Sandy Springs (GA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Liberty Mutual Insurance in Sandy Springs, GA seeks an Auto Claims Representative. No prior claims experience required; paid training and licensing included. This is a high-volume, customer-focused role that requires strong empathy and problem-solving skills.

You will guide insureds through the auto claims process from start to finish, coordinating with adjusters and using multiple systems to resolve claims efficiently. Expect in-person training and adherence to office requirements.

Qualifikationen

• An engaging, outgoing personality and passion for helping customers
• Able to think critically, use resources and seek answers when needed in virtual environment
• Excellent oral, written, decision-making and organizational skills
• Strong typing and multi-tasking capabilities in a structured paperless work environment
• Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
• Only open to US based employees.

Aufgaben

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage customers who have just been in an accident and provide empathetic, customer-centric support.
• Work with multiple teams and systems to ensure timely and accurate claim resolution.

Kenntnisse

Empathetic service

Customer-centric

Communication skills

Problem solving

Time management

Organization

Ausbildung

College degree preferred

Jobbeschreibung

Liberty Mutual Insurance in Sandy Springs, GA seeks an Auto Claims Representative. No prior claims experience required; paid training and licensing included. This is a high-volume, customer-focused role that requires strong empathy and problem-solving skills.

You will guide insureds through the auto claims process from start to finish, coordinating with adjusters and using multiple systems to resolve claims efficiently. Expect in-person training and adherence to office requirements.