Auto Claims Desk Adjuster — Paid Training & Licensing

Liberty Mutual Insurance; Tempe (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid training

Licensing included

Competitive benefits

Job summary

Liberty Mutual Insurance seeks an Auto Claims Representative in Chandler, AZ, to guide insureds and claimants through the auto claims process. Start date opportunities include training and licensing support with a focus on exceptional customer service.

Ideal candidates bring empathy, strong organizational skills, and the ability to manage multiple systems during virtual training and claims handling. Must live within 50 miles of the Chandler office.

Qualifications

• Engaging, outgoing personality with a passion for helping customers.
• Able to think critically, use resources, and seek answers in a virtual environment.
• Excellent oral, written, decision-making and organizational skills.
• Strong typing and multi-tasking in a structured paperless environment.
• Ability to utilize multiple systems during virtual training and claims handling.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage customers who have just been in an accident and provide support and guidance.
• Coordinate with stakeholders to manage moving pieces of the claim while meeting timelines.

Skills

Customer service

Communication

Critical thinking

Multi-tasking

Typing

Virtual training

Education

College degree preferred

Tools

Claims systems

CRM software

Job description

Liberty Mutual Insurance seeks an Auto Claims Representative in Chandler, AZ, to guide insureds and claimants through the auto claims process. Start date opportunities include training and licensing support with a focus on exceptional customer service.

Ideal candidates bring empathy, strong organizational skills, and the ability to manage multiple systems during virtual training and claims handling. Must live within 50 miles of the Chandler office.