Auto Claims Desk Adjuster - Paid Training & Licensing

Liberty Mutual Insurance

Paradise Valley (AZ)

On-site

USD 42,000 - 54,000

Full time

7 hours ago

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Job summary

Liberty Mutual Insurance is seeking an Auto Claims Representative in Chandler, AZ, offering paid training and licensing. The role involves guiding insureds through the auto claims process from start to finish and delivering empathetic, high-quality service in a fast-paced environment.

Applicants must live within 50 miles of the Chandler office and complete in-person training during the first months. Ideal candidates bring strong communication, organization and problem-solving skills, plus the

Qualifications

Engaging, outgoing personality and passion for helping customers.
Ability to think critically and use resources in a virtual environment.
Excellent oral and written communication, decision-making and organizational skills.
Strong typing and multi-tasking capabilities in a structured paperless work environment.
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
General understanding of overall claim operations and key stakeholders.
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.

Responsibilities

Guide insureds through the auto claims process from start to finish.
Engage customers who have just been in an accident and provide help and support.
Maintain strong organizational and time management to manage moving pieces of a claim.
Represent the Liberty Mutual brand in all customer interactions.