Auto Care Shop Revenue Leader

Stress-Free; California; On-site; USD 82,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Leadership development/training

Advancement opportunities

Job summary

Stress Free Auto Care in California seeks an Assistant General Manager to drive shop revenue, lead the sales team, and develop staff. You will own revenue targets, grow local business, retain customers, and optimize service opportunities while partnering with the General Manager to translate goals into action.

This hands-on leadership role rewards strong performers with clear paths to greater responsibility as Stress Free Auto Care expands its footprint.

Qualifications

• A demonstrated track record of driving sales, revenue, or business performance through individual contribution, team leadership, or ownership of a sales-driven operation.
• Experience leading a team in retail, sales, hospitality, automotive service, branch operations, or another fast-paced, customer-facing business.
• A commercial mindset—you naturally look for opportunities to increase revenue, improve conversion, retain more customers, develop new business, and strengthen the operation.
• Experience setting performance expectations, coaching against measurable KPIs, providing direct feedback, and holding employees accountable for results.
• Strong sales instincts, including discovery, value building, objection handling, and closing.
• The ability to look beyond today's transactions and identify opportunities to grow the customer base, build partnerships, and create sustainable revenue streams.
• Strong business judgment and the ability to balance sales opportunities, customer needs, team performance, and operational priorities.
• The initiative to create momentum rather than wait for direction—you identify opportunities, develop solutions, and stay engaged until the outcome is achieved.
• Comfort using performance data to understand what's working, diagnose gaps, and determine where action is needed.
• The ability to manage customers, employees, and competing business priorities in a fast-paced environment without sacrificing urgency or follow-through.
• A high degree of accountability, coachability, and ambition to take on increasingly complex business leadership responsibilities.
• Automotive experience is valuable, but it isn't what defines our ideal candidate.

Responsibilities

• Meet or exceed your individual sales and revenue goals while helping drive overall shop revenue performance.
• Identify and execute opportunities to grow the business through customer retention, increased visit frequency, additional service opportunities, fleet accounts, and local business partnerships.
• Use strong discovery, value-building, objection handling, and closing skills to convert customer needs and technician recommendations into approved work.
• Monitor sales and customer trends to identify performance gaps, new opportunities, and actions that can produce measurable business results.
• Help build a strong sales culture where the team understands its goals, recognizes opportunities, and takes ownership of revenue performance.
• Partner with the General Manager to set clear expectations and maintain accountability across the shop.
• Coach employees against measurable sales, customer experience, productivity, and operational goals.
• Identify performance gaps, provide direct feedback, and follow through to ensure improvement.
• Support hiring, onboarding, development, performance reviews, and other people-management responsibilities as needed.
• Recognize strong performance and help develop employees who demonstrate readiness for greater responsibility.
• Lead by example through urgency, accountability, customer focus, and consistent personal performance.
• Build customer relationships that extend beyond a single transaction and strengthen long-term loyalty to Stress Free Auto Care.
• Identify opportunities to improve the customer experience that also create measurable business value through stronger retention, repeat visits, referrals, and increased customer lifetime value.
• Ensure customers receive clear, proactive communication and understand the value behind recommended services and repairs.
• Step into complex customer situations when needed and find solutions that protect both the customer relationship and the business.
• Partner with the General Manager to maintain strong day-to-day shop execution.
• Coordinate across Service Advisors, technicians, and leadership to keep workflow moving efficiently and customer commitments on track.
• Use shop performance data and operating trends to identify issues early and take action before they become larger problems.
• Balance sales opportunities, customer needs, staffing, team capacity, and operational priorities when making business decisions.
• Take ownership of problems through resolution rather than waiting for direction or passing responsibility elsewhere.
• Recognize strong performance and help develop employees who demonstrate readiness for greater responsibility.

Skills

Sales leadership

Revenue growth

Customer retention

Team development

Business strategy

Performance coaching

Job description

Stress Free Auto Care in California seeks an Assistant General Manager to drive shop revenue, lead the sales team, and develop staff. You will own revenue targets, grow local business, retain customers, and optimize service opportunities while partnering with the General Manager to translate goals into action.

This hands-on leadership role rewards strong performers with clear paths to greater responsibility as Stress Free Auto Care expands its footprint.