Assistant General Manager - Revenue & Team Growth Lead

Stress-Free; Walnut Creek (CA); Presencial; USD 82 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

401(k) with company match

Paid time off

Leadership development

Advancement opportunities

Resumo da oferta

Stress Free Auto Care in Walnut Creek, CA seeks an Assistant General Manager to drive shop revenue, coach a sales-focused team, and strengthen customer relationships. The role blends leadership with hands-on execution, developing local business partnerships and improving retention strategies to maximize long-term value.

Ideal candidates bring proven sales leadership in fast-paced customer-facing settings, a strong commercial mindset, and a track record of achieving KPI-driven goals while

Qualificações

• A demonstrated track record of driving sales, revenue, or business performance through individual contribution, team leadership, or ownership of a sales-driven operation.
• Experience leading a team in retail, sales, hospitality, automotive service, branch operations, or another fast-paced, customer-facing business.
• A commercial mindset—you naturally look for opportunities to increase revenue, improve conversion, retain more customers, develop new business, and strengthen the operation.
• Experience setting performance expectations, coaching against measurable KPIs, providing direct feedback, and holding employees accountable for results.
• Strong sales instincts, including discovery, value building, objection handling, and closing.
• The initiative to create momentum rather than wait for direction—you identify opportunities, develop solutions, and stay engaged until the outcome is achieved.
• The ability to manage customers, employees, and competing business priorities in a fast-paced environment without sacrificing urgency or follow-through.

Responsabilidades

• Meet or exceed your individual sales and revenue goals while helping drive overall shop revenue performance.
• Identify and execute opportunities to grow the business through customer retention, increased visit frequency, additional service opportunities, fleet accounts, and local business partnerships.
• Use strong discovery, value-building, objection handling, and closing skills to convert customer needs and technician recommendations into approved work.
• Monitor sales and customer trends to identify performance gaps, new opportunities, and actions that can produce measurable business results.
• Help build a strong sales culture where the team understands its goals, recognizes opportunities, and takes ownership of revenue performance.
• Partner with the General Manager to set clear expectations and maintain accountability across the shop.
• Coach employees against measurable sales, customer experience, productivity, and operational goals.
• Identify performance gaps, provide direct feedback, and follow through to ensure improvement.
• Support hiring, onboarding, development, performance reviews, and other people-management responsibilities as needed.
• Recognize strong performance and help develop employees who demonstrate readiness for greater responsibility.
• Lead by example through urgency, accountability, customer focus, and consistent personal performance.

Descrição da oferta de emprego

Stress Free Auto Care in Walnut Creek, CA seeks an Assistant General Manager to drive shop revenue, coach a sales-focused team, and strengthen customer relationships. The role blends leadership with hands-on execution, developing local business partnerships and improving retention strategies to maximize long-term value.

Ideal candidates bring proven sales leadership in fast-paced customer-facing settings, a strong commercial mindset, and a track record of achieving KPI-driven goals while