Growth-Oriented Assistant General Manager

Stress-Free; Pasadena (CA); On-site; USD 76,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Advancement opportunities

Job summary

Stress Free Auto Care is seeking an Assistant General Manager to drive revenue, lead a service team, and execute the shop's growth strategy. You will own sales targets, develop customer relationships, and partner with the General Manager to turn goals into action.

This hands-on leadership role emphasizes coaching, fleet and local partnerships, and improving customer lifetime value. Advancement is based on performance, leadership potential, and readiness for greater responsibility.

Responsibilities

• Meet or exceed your sales and revenue goals while helping drive overall shop revenue performance.
• Identify and execute opportunities to grow the business through customer retention, increased visit frequency, additional service opportunities, fleet accounts, and local business partnerships.
• Use strong discovery, value-building, objection handling, and closing skills to convert customer needs and technician recommendations into approved work.
• Monitor sales and customer trends to identify performance gaps, new opportunities, and actions that can produce measurable business results.
• Help build a strong sales culture where the team understands its goals, recognizes opportunities, and takes ownership of revenue performance.
• Partner with the General Manager to set clear expectations and maintain accountability across the shop.
• Coach employees against measurable sales, customer experience, productivity, and operational goals.
• Identify performance gaps, provide direct feedback, and follow through to ensure improvement.
• Support hiring, onboarding, development, performance reviews, and other people-management responsibilities as needed.
• Recognize strong performance and help develop employees who demonstrate readiness for greater responsibility.
• Lead by example through urgency, accountability, customer focus, and consistent personal performance.
• Strong sales instincts, including discovery, value building, objection handling, and closing.
• The ability to look beyond today's transactions and identify opportunities to grow the customer base, build partnerships, and create sustainable revenue streams.
• Strong business judgment and the ability to balance sales opportunities, customer needs, team performance, and operational priorities.
• The initiative to create momentum rather than wait for direction—you identify opportunities, develop solutions, and stay engaged until the outcome is achieved.
• Comfort using performance data to understand what's working, diagnose gaps, and determine where action is needed.
• The ability to manage customers, employees, and competing business priorities in a fast-paced environment without sacrificing urgency or follow-through.
• A high degree of accountability, coachability, and ambition to take on increasingly complex business leadership responsibilities.
• Automotive experience is valuable, but it isn't what defines our ideal candidate. We're looking for proven operators with strong sales instincts, leadership capability, and a history of producing measurable business results.
• What We Offer: details available in the job description.

Job description

Stress Free Auto Care is seeking an Assistant General Manager to drive revenue, lead a service team, and execute the shop's growth strategy. You will own sales targets, develop customer relationships, and partner with the General Manager to turn goals into action.

This hands-on leadership role emphasizes coaching, fleet and local partnerships, and improving customer lifetime value. Advancement is based on performance, leadership potential, and readiness for greater responsibility.