Auto Body Estimator: Deliver Precision & Seamless Claims

Boyd Group; Olympia (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Gerber Collision & Glass in Olympia is seeking an Estimator to deliver an exceptional customer experience by creating estimates and coordinating repair needs. You will document customer interactions, communicate with insurers, and align with team KPIs to drive repair success.

The role requires accurate damage assessment, documentation of repairs and parts, and collaboration with the repair team to ensure timely, transparent updates for customers. Apply to join a results-driven environment.

Qualifications

• The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process.
• The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal.

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide Customer with accurate

Job description

Gerber Collision & Glass in Olympia is seeking an Estimator to deliver an exceptional customer experience by creating estimates and coordinating repair needs. You will document customer interactions, communicate with insurers, and align with team KPIs to drive repair success.

The role requires accurate damage assessment, documentation of repairs and parts, and collaboration with the repair team to ensure timely, transparent updates for customers. Apply to join a results-driven environment.