Auto BDC Specialist: Fast-Growing Team with Great Benefits

Acura of Berlin; Berlin (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

5 Day Work Week

Bonuses & incentives

Paid Time off

Medical, Dental & Vision Insurance

401k Program

Paid Life Insurance

Professional Work Environment

Advancement Opportunities

Ongoing Training & Development

Employee vehicle purchase plans

Discounts on products and services

Job summary

Executive Auto Group in Connecticut is seeking a motivated Business Development Center Agent to join our fast-growing dealership network. You will handle customer calls, respond to inquiries, present financing options, and schedule sales appointments while utilizing our CRM daily.

We offer a 5-day work week, comprehensive benefits, and opportunities for advancement in a collaborative, respectful environment.

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills and a valid driver’s license.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions, maintaining positive relationships with teammates and management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Excellent communication

Proactive

Tools

CRM software

Job description

Executive Auto Group in Connecticut is seeking a motivated Business Development Center Agent to join our fast-growing dealership network. You will handle customer calls, respond to inquiries, present financing options, and schedule sales appointments while utilizing our CRM daily.

We offer a 5-day work week, comprehensive benefits, and opportunities for advancement in a collaborative, respectful environment.