Business Development Center Agent

Acura; Berlin (CT); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

5 Day Work Week

Bonuses / incentives

Paid Time off

Medical, Dental & Vision Insurance

401k Program

Paid Life Insurance

Professional/Respectful Work Environm

Advancement Opportunities

Ongoing Training & Development

Employee vehicle purchase plans

Discounts on products and services

Descrizione del lavoro

Executive Auto Group is seeking a Business Development Center Agent to join Connecticut’s growing dealership network. You will handle customer calls, follow up on sales appointments, and route inquiries to the right dealership resources, while presenting financing options to fit customer needs.

We value a collaborative team player with strong computer skills and a valid driver’s license. The role offers a 5-day work week, opportunities for advancement, and a supportive work environment.

Competenze

• At least one previous role in customer service.
• Team player with collaborative attitude.
• Prompt and courteous demeanor.
• Strong computer skills.
• Valid driver’s license.

Mansioni

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Conoscenze

Customer service experience

Team player

Computer skills

Valid driver’s license

Strumenti

CRM software

Email templates

Descrizione del lavoro

Executive Auto Group
Business Development Center Agent
Are you ready to be part of one of Connecticut’s fastest growing and most respected automotive groups? At Executive Auto Group, we’re not just expanding, we’re setting the standard for excellence in the industry. As one of the state’s largest and most successful dealership networks, we are committed to delivering exceptional service to our customers and that starts with investing in our most valuable asset: our people. We offer a dynamic work environment, outstanding benefits, and a culture built on respect, growth, and opportunity. If you’re inspired by innovation, driven by success, and eager to work alongside talented, forward-thinking professionals, your future starts here.

What We Offer:

• 5 Day Work Week!
• Excellent compensation plans with bonuses/incentives
• Paid Time off/Vacation
• Medical, Dental & Vision Insurance
• 401k Program
• Paid Life Insurance
• Professional/Respectful Work Environment
• Advancement Opportunities
• Ongoing Training & Development
• Employee vehicle purchase plans
• Discounts on products and services

What you’ll do:

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily

Keys to Success:

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.