Auto Auction Front Desk Administrator

Carvana; York (York County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Quality benefits

Holiday and Paid Time Off

Education reimbursement programs

401(k) matching

Career path opportunities

Job summary

ADESA, a Carvana-owned company, seeks an Office Administrator to support auction processes in a fast-paced, customer-facing environment. You will be the frontline contact for visitors, assist with dealer registrations, badges, and payments, and help maintain accurate records.

You will manage mail and documents, update internal systems, reconcile P-card transactions, and support SOX compliance. A high school diploma and notary are preferred, with prior office experience advantageous.

Qualifications

• High School diploma or GED preferred.
• Notary certification preferred.
• 1 year of office environment experience preferred.

Responsibilities

• Act as the first-point of contact to onsite visitors, including internal and external customers and vendors, and third party visitors.
• Assist customers at the front counter, including dealer registration, obtaining bidder badges, and gate passes.
• Receive, sort, and distribute incoming mail; prepare and mail customer statements, invoices, titles, floorplan packets, and other documents.
• Accurately enter and update information in internal databases with customer info, sales promotions, and payments.
• Reconcile P-card transactions and verify floor plan payments.
• Make outbound calls to customers regarding payment status and collections.

Skills

Team player

Customer service

Analytical thinking

Organizational skills

Safety focus

Multitasking

Fast-paced

Communication skills

Education

High School diploma or GED

Notary certification

Job description

ADESA, a Carvana-owned company, seeks an Office Administrator to support auction processes in a fast-paced, customer-facing environment. You will be the frontline contact for visitors, assist with dealer registrations, badges, and payments, and help maintain accurate records.

You will manage mail and documents, update internal systems, reconcile P-card transactions, and support SOX compliance. A high school diploma and notary are preferred, with prior office experience advantageous.