Autism Clinic Ops Lead: Scheduling & BI Onboarding

ACES; Stockton (CA); On-site; USD 70,000 - 73,000; Full time

Job summary

ACES in Stockton, CA is seeking a Clinic Operations Manager to elevate autism treatment standards by providing administrative support to clinical staff. The role focuses on strategic scheduling, staff coordination, and client engagement to ensure optimal service delivery and prescription fulfillment.

You will oversee BI onboarding, monitor performance, and collaborate with HR and Clinical Directors on staffing and retention.

Qualifications

• High school diploma required.
• Minimum 4 years of experience in a professional office environment.
• Experience in front desk or administrative support roles preferred.
• Strong background in customer service.
• Ability to work independently with minimal supervision.
• Proficient in Microsoft Office and related software, including email, databases, and project management tools.
• Excellent organizational, time management, and multitasking skills.
• Maintain professional demeanor, positive attitude and appearance.
• Excellent verbal and written communication skills.
• Ability to adhere to HIPAA regulations.
• Able to thrive in a fast-paced environment with daily deadlines.
• Open to feedback and changing priorities.

Responsibilities

• Assist with scheduling protocols and coordinate session scheduling.
• Support BI onboarding and coordination of staffing needs with HR and clinical directors.
• Oversee front desk duties and patient/caregiver interactions.
• Monitor clinic space and facility needs, coordinating with teams for repairs or supplies.
• Lead center events and outreach to improve client experience and engagement.

Skills

Customer service

Organizational skills

Communication skills

Independent work

Tools

Microsoft Office Suite

Job description

ACES in Stockton, CA is seeking a Clinic Operations Manager to elevate autism treatment standards by providing administrative support to clinical staff. The role focuses on strategic scheduling, staff coordination, and client engagement to ensure optimal service delivery and prescription fulfillment.

You will oversee BI onboarding, monitor performance, and collaborate with HR and Clinical Directors on staffing and retention.