Autism Clinic Operations Lead

ACES; Hayward (CA); On-site; USD 70,000 - 73,000; Full time

Job summary

ACES seeks a Clinic Operations Manager in Hayward to drive clinic scheduling, staff coordination, and client engagement. You will oversee BI onboarding and performance, collaborate with HR and Clinical Directors, and manage front desk duties, facility needs, and center events to enhance patient experience.

The role emphasizes compliance, smooth prescription fulfillment, and continuous operational efficiency in a fast-paced setting.

Qualifications

• Minimum of a high school diploma.
• Experience in a professional office environment is preferred.
• Front desk or administrative support background is advantageous.
• Strong customer service and communication abilities.

Responsibilities

• Coordinate scheduling protocols and manage session changes for in-center clients.
• Oversee BI onboarding, performance, and staff relations with HR and directors.
• Supervise front desk, facilities, and daily clinic operations.
• Promote center events to boost engagement and client satisfaction.
• Ensure HIPAA compliance and maintain proper documentation.

Skills

Customer service

Microsoft Office

Organization

Communication skills

HIPAA compliance

Education

High school diploma

Tools

Databases

Project management tools

Job description

ACES seeks a Clinic Operations Manager in Hayward to drive clinic scheduling, staff coordination, and client engagement. You will oversee BI onboarding and performance, collaborate with HR and Clinical Directors, and manage front desk duties, facility needs, and center events to enhance patient experience.

The role emphasizes compliance, smooth prescription fulfillment, and continuous operational efficiency in a fast-paced setting.