Austin Regional Training Administrator – On-Site Operations Leader

Train America LLC; Del Valle (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Train America is seeking a Regional Training Administrator to run our Austin training site day-to-day. You’ll be the first point of contact for students, instructors and our training center partner, working alongside leadership to learn how Train America runs from the inside and to help build a playbook for future sites.

As we open new sites, this role will grow to oversee site operations and site administrators across the region, focusing on scheduling, student onboarding, and partner

Qualifications

• Proven experience running day-to-day operations and managing people.
• Demonstrated customer focus with a track record of satisfaction.
• Experience in designing new systems in an early-stage environment.
• Degree or equivalent experience.
• Familiarity with learning management software.
• Excellent written and verbal communication.

Responsibilities

• Maintain the training schedule and coordinate with instructors and partner.
• Ensure every student is set up before training: registration and expectations.
• Own inbox and phone line: answer questions and handle cancellations.
• Run on-site training days: check-ins, attendance, and logistics.
• Follow up with students post-training toward graduation and placement.
• Serve as day-to-day contact for partner: scheduling, space readiness, issues.
• Onboard instructors: schedule, materials, site walkthrough, access.
• Capture photos/videos of courses and training days.
• Create and post social media content to showcase programs.
• Use LMS and reporting systems daily with room to grow into administration.
• Draft and maintain procedures, checklists, and scripts for site admins.
• Use AI tools to run and improve site processes.
• Partner with leadership to recruit/train site admins as new sites open.
• Report on site metrics and suggest improvements.
• Promote a performance-oriented culture.

Skills

Operations management

People management

Customer focus

Project coordination

Communication

Education

Bachelor's degree or equivalent experience

Tools

Arlo or similar LMS

Job description

Train America is seeking a Regional Training Administrator to run our Austin training site day-to-day. You’ll be the first point of contact for students, instructors and our training center partner, working alongside leadership to learn how Train America runs from the inside and to help build a playbook for future sites.

As we open new sites, this role will grow to oversee site operations and site administrators across the region, focusing on scheduling, student onboarding, and partner