Austin Office Experience Coordinator

Jones Lang LaSalle Incorporated; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Job summary

Jones Lang LaSalle Incorporated (JLL) is hiring a Site Experience Coordinator in Austin, TX. You are the first point of contact, ensuring a welcoming environment for clients, visitors, and employees, and supporting smooth office operations.

Responsibilities include coordinating meetings, managing the lobby, handling mail and supplies, and liaising with building management. The role requires strong communication, organization, and customer service skills.

Qualifications

• 2+ years of experience in an office setting
• Proficiency with MS Office and Google Suite
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management and organizational skills

Responsibilities

• Answer and transfer all telephone calls to the mainline accordingly
• Greet and direct all visitors accordingly
• Schedule meeting rooms and appointments
• Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials
• Register guests with the building concierge and manage visitor guest passes
• Record and relay information to appropriate stakeholders in a timely manner
• Maintain the copy and mail rooms accordingly, ensuring office equipment is operational and in stock
• Order office supplies and manage inventory
• Order stationary and business cards as directed
• Manage all mail and couriers, including courier packages and delivery coordination
• Liaise with building management on maintenance issues
• Check invoices on AP System and file accordingly
• Respond to basic client and general enquiries and elevate complex queries
• Enter or process data, orders, requests, or information as required
• Perform clerical or administrative duties such as filing and databases
• Maintain meeting rooms, kitchens, and lobby in clean, tidy and presentable condition
• Other duties as assigned

Skills

MS Office

Google Suite

Verbal communication

Written communication

Interpersonal skills

Customer service

Time management

Organizational skills

Education

Post-Secondary education

Tools

MS Office

Google Suite

Job description

Jones Lang LaSalle Incorporated (JLL) is hiring a Site Experience Coordinator in Austin, TX. You are the first point of contact, ensuring a welcoming environment for clients, visitors, and employees, and supporting smooth office operations.

Responsibilities include coordinating meetings, managing the lobby, handling mail and supplies, and liaising with building management. The role requires strong communication, organization, and customer service skills.