Guest Experience & Office Coordinator

jll; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Site Experience Coordinator (Receptionist) in Houston, TX. The role involves welcoming clients, visitors, and employees, and ensuring smooth office operations through scheduling, visitor management, and administrative tasks.

The position emphasizes exceptional customer service, organization, and communication skills, with on-site responsibilities Monday–Friday 8am–5pm and visa sponsorship not provided.

Qualifications

• 2+ years of experience in an office setting.
• Demonstrated proficiency with MS Office and Google Suite.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent time management and organizational skills.

Responsibilities

• Answer and transfer all telephone calls to the mainline accordingly.
• Greet and direct all visitors accordingly.
• Schedule meeting rooms and appointments.
• Coordinate and organize meetings, conference calls, video conferences, and related materials.
• Register guests with the building concierge and manage visitor passes.
• Record and relay information to appropriate stakeholders promptly.
• Maintain the copy and mail rooms and ensure office equipment is operational.
• Order office supplies and manage inventory.
• Manage mail and couriers, including packaging and delivery coordination.
• Liaise with building management on maintenance issues.
• Check invoices on AP System and file accordingly.
• Respond to basic client and general enquiries and escalate complex queries.
• Enter or process data, orders, or information as required.
• Perform clerical duties such as filing and attendance records.
• Maintain meeting rooms, kitchens, and lobby cleanliness.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Education

Post-Secondary education

Tools

MS Office

Google Suite

Job description

JLL is seeking a Site Experience Coordinator (Receptionist) in Houston, TX. The role involves welcoming clients, visitors, and employees, and ensuring smooth office operations through scheduling, visitor management, and administrative tasks.

The position emphasizes exceptional customer service, organization, and communication skills, with on-site responsibilities Monday–Friday 8am–5pm and visa sponsorship not provided.