Site Experience Coordinator

Jones Lang LaSalle Incorporated; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Job summary

Jones Lang LaSalle Incorporated (JLL) is hiring a Site Experience Coordinator in Austin, TX. You are the first point of contact, ensuring a welcoming environment for clients, visitors, and employees, and supporting smooth office operations.

Responsibilities include coordinating meetings, managing the lobby, handling mail and supplies, and liaising with building management. The role requires strong communication, organization, and customer service skills.

Qualifications

• 2+ years of experience in an office setting
• Proficiency with MS Office and Google Suite
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management and organizational skills

Responsibilities

• Answer and transfer all telephone calls to the mainline accordingly
• Greet and direct all visitors accordingly
• Schedule meeting rooms and appointments
• Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials
• Register guests with the building concierge and manage visitor guest passes
• Record and relay information to appropriate stakeholders in a timely manner
• Maintain the copy and mail rooms accordingly, ensuring office equipment is operational and in stock
• Order office supplies and manage inventory
• Order stationary and business cards as directed
• Manage all mail and couriers, including courier packages and delivery coordination
• Liaise with building management on maintenance issues
• Check invoices on AP System and file accordingly
• Respond to basic client and general enquiries and elevate complex queries
• Enter or process data, orders, requests, or information as required
• Perform clerical or administrative duties such as filing and databases
• Maintain meeting rooms, kitchens, and lobby in clean, tidy and presentable condition
• Other duties as assigned

Skills

MS Office

Google Suite

Verbal communication

Written communication

Interpersonal skills

Customer service

Time management

Organizational skills

Education

Post-Secondary education

Tools

MS Office

Google Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Site Experience Coordinator at JLL

What this job involves

We are currently seeking a site experience coordinator to join our dynamic team. As the first point of contact for our organization, the site experience coordinator plays a pivotal role in creating a positive and welcoming environment for our clients, visitors, and employees. This is an excellent opportunity for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.

What your day-to-day will look like

Answer and transfer all telephone calls to the mainline accordingly Greet and direct all visitors accordingly Schedule meeting rooms and appointments Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials as required Register guests with the building concierge and manage visitor guest passes Record and relay information to appropriate stakeholders in a timely manner Maintain the copy and mail rooms accordingly, ensuring office equipment (e.g. photocopiers, postage, etc.) is operational and appropriate inventory is in stock Order office supplies and manage inventory Order stationary and business cards as directed Manage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner Liaise with building management on maintenance issues Check invoices on AP System and file accordingly Respond to basic client and general enquiries and elevate complex queries to the appropriate parties Enter or process data, orders, requests, or information as required Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties Maintain the meeting rooms, ensuring they are clean, tidy, and ready for use Maintain the kitchens, ensuring they and related amenities are clean, in stock, and ready for use Maintain the lobby, ensuring it is clean, tidy, and presentable at all times Any other reasonable duties and responsibilities assigned.

Required Qualifications

• 2+ years of experience in an office setting
• Demonstrated proficiency with all applicable software packages including but not limited to MS Office and Google Suite
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management and organizational skills

Preferred Qualifications

• Post-Secondary education is an asset
• Fluency in French is an asset but not mandatory
• Experience in the real estate sector is an asset

Schedule

• Monday-Friday 8AM - 5PM

Location

601 W 2nd St, Austin, Texas 78701 This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Austin, TX

Personalized benefits that support personal well-being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation.

I want to work for JLL

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.