Audit Specialist - Riverview, FL

BlueGrace Logistics; Riverview (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

BlueGrace Logistics is seeking a detail-oriented Billing Specialist to audit freight invoices and identify variances over five dollars that affect margins. The role ensures accurate customer invoicing and proper carrier documentation, with strong collaboration across Carrier, BG, and Customer teams.

The ideal candidate will have experience in billing or customer service, solid Excel abilities, and the capacity to interpret contracts and tariff rules.

Qualifications

• Minimum high school diploma required; some college preferred.
• Billing and/or customer service experience required.
• Logistics industry experience preferred but not required.
• Excellent written and verbal communication skills.
• Ability to read, analyze and interpret documents and procedures.
• Ability to calculate figures and percentages and interpret instructions.

Responsibilities

• Audit invoices for changes after shipment was received from carrier.
• Send invoice variances to the correct charge queue (Carrier, BG, Customer).
• Ensure carrier has supporting documents for increased charges to customers.
• Communicate between Carrier, BG, and Customer teams.
• Understand customer contracts and carrier tariff rules.
• Work Return queue and initials after shipment returns for documents queue.
• Audit daily operations and provide concise notes to teams for invoice corrections.

Skills

Billing experience

Customer service

Communication skills

Analytical reading

Problem solving

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Summary

This role is responsible to audit freight bills that are over five dollars in variance causing a negative margin. The importance of this is to make sure customers are getting accurate invoices and that carrier have the right documentation to be able to support these increases.

Duties And Responsibilities

• Audit invoices for any changes that occurred after the shipment was received from carrier
• Send invoice variances to the correct charge queue. (Carrier, BG, and Customer)
• Make sure carrier has supporting documents for increased charges to our customers.
• Must be able to communicate between Carrier, BG, and Customer teams.
• Must be able to understand customer contracts and carrier rules tariff.
• Responsible for working Return queue and initials after shipment returns for documents queue
• Audit Blue Ship daily
• Providing short and to the point notes to Customer, Carrier, and BG teams so teams will be able to understand what needs to be done to get invoice corrected.

Qualifications

• Minimum high school diploma required. Some college preferred but not required
• Previous Billing and/or Customer Service experience required
• Logistics industry experience preferred but not required
• Must have excellent communication skills, written and verbal
• Must have the ability to read, analyze and interpret documents, technical procedures or company memos
• Ability to calculate figures and amounts such as proportions, percentages, area, volume and density
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Understand and recognize consistent trends.
• Be proficient in internet software, Microsoft Word, Outlook and strong Excel ability.