Audio-Visual Event Technician - On-Site Tech & Guest Service

Encore Global; Bellevue (WA); On-site; USD 33,000 - 34,000; Full time

Job summary

Encore Global in Bellevue, WA is seeking a Technician to set up and operate basic audiovisual systems in hospitality environments. You will ensure events run smoothly and that guests' needs are met on site.

Responsibilities include on-site setup, troubleshooting equipment, coordinating with hotel staff, and handling client interactions to deliver exceptional service. A valid driver's license and ability to lift 50 lbs are required.

Qualifications

• High School Diploma is required.
• Associate’s degree preferred.
• Internal applicants must meet/train in Encore’s Global Learning Training Program.
• External applicants must meet/complete all training and certifications within one year.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Additional DOT requirements may apply if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment.
• Strive to exceed guest and client expectations and maintain positive relationships on site.
• Understand and troubleshoot equipment and software issues promptly.
• Interact with hotel staff and vendors to coordinate equipment needs and schedules.
• Complete necessary paperwork and adhere to company processes.

Skills

Customer service

Hospitality experience

Communication skills

Problem solving

Education

High School Diploma

Associate’s degree preferred

Job description

Encore Global in Bellevue, WA is seeking a Technician to set up and operate basic audiovisual systems in hospitality environments. You will ensure events run smoothly and that guests' needs are met on site.

Responsibilities include on-site setup, troubleshooting equipment, coordinating with hotel staff, and handling client interactions to deliver exceptional service. A valid driver's license and ability to lift 50 lbs are required.