Audio-Visual Event Technician (Hotel & Events)

Encore; Franklin (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Encore in Franklin, TN seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will report to Operations leadership and work on events from pre-setup to strike, coordinating with clients and hotel staff to guarantee flawless execution.

Ideal candidates have a High School diploma (Associate’s preferred), customer service or hospitality experience, and some audio-visual exposure.

Qualifications

• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual exposure or equivalent in an educational environment preferred.
• Must be able to lift 50 lbs.

Responsibilities

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
• Strives to exceed the expectations and needs of internal and external customers; maintains client relationships on-site.
• Understands technical aspects of the job and assists with troubleshooting and problem solving.
• Completes order entries and interacts with staff and vendors for equipment needs.

Skills

Customer service

Hospitality experience

Audio-visual experience

Education

High School Diploma

Associate’s degree

Job description

Encore in Franklin, TN seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will report to Operations leadership and work on events from pre-setup to strike, coordinating with clients and hotel staff to guarantee flawless execution.

Ideal candidates have a High School diploma (Associate’s preferred), customer service or hospitality experience, and some audio-visual exposure.