Audio Visual (AV) / Video Teleconference (VTC) Technician

People Technology And Processes; Fort Benning (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

People Technology And Processes seeks an Audio Visual (AV) / Video Teleconference (VTC) Technician to support Fort Benning, GA. The role covers secure and non-secure AV/VTC operations across the VTC bridge and 100+ suites at Fort Benning campuses and off-site locations.

The candidate must hold an active SECRET clearance, a Bachelor's degree in a related field, and CCNA certification, with extensive government network experience to determine upgrade requirements, install gear, and coordinate with

Qualifications

• At least 8 years of experience providing support for government networks.
• Bachelor's degree in a related field.
• CCNA certification.
• Active SECRET clearance on day one of the contract.

Responsibilities

• Determine VTC suite upgrade requirements and provide Bills of Materials and Statements of Work.
• Coordinate with outside vendors and the Fort Benning NEC for CODEC connectivity and network compliance.
• Provide secure and non-secure support for the VTC bridge and 100+ suites, including off-site locations.
• Maintain a VTC suite tracking database and provide monthly updates to the COR.
• Troubleshoot, update, and test VTC equipment to maintain operational status; respond within 30 minutes to priority requests.
• Perform VTC and A/V suite installation (televisions, speakers, CODEC, cameras, cabling).

Skills

Government networks experience

Education

Bachelor's degree in related field

Tools

CCNA Certification

Job description

Job Details: Job Location: (P) Fort Benning, GA - Fort Benning, GA, Position Type: Full Time, Salary Range: Undisclosed, Position Title: Audio Visual (AV) / Video Teleconference (VTC) Technician

Location: Fort Benning, GA

Clearance required: SECRET

Scope of Work:

Provides secure and non-secure AV/VTC customer support services for the VTC bridge and 100+ suites across the Fort Benning campus and off-site locations, including requirements determination, upgrades, troubleshooting, and installation.

Responsibilities include (but are not limited to):

• Determine VTC suite upgrade requirements and provide Bills of Materials and Statements of Work.
• Coordinate with outside vendors and the Fort Benning NEC for CODEC connectivity and network compliance.
• Provide secure and non-secure support for the VTC bridge and 100+ suites, including off-site locations.
• Maintain a VTC suite tracking database and provide monthly updates to the COR.
• Troubleshoot, update, and test VTC equipment to maintain operational status; respond within 30 minutes to priority requests.
• Perform VTC and A/V suite installation (televisions, speakers, CODEC, cameras, cabling).

Qualifications:

• At least 8 years of experience providing support for government networks
• Bachelor's degree in a related field
• Cisco Certified Network Associate (CCNA) certification
• Active SECRET clearance in good standing on the first day of the contract