VTC / Audio-Visual Support Specialist

People, Technology and Processes, LLC; Maryland; On-site; USD 42,000 - 49,000; Full time

Job summary

Paycom is seeking a VTC / Audio-Visual Support Specialist at Aberdeen Proving Ground, MD. The role covers video teleconferencing, secure VTC, and AV engineering and event support across multiple rooms and gateways.

Requirements include a high school diploma, U.S. citizenship, English proficiency, and MS Office skills. An active Secret clearance is required, with Top Secret clearance for COMSEC handling and DoD 8140/8570.01-M certification within six months of appointment.

Qualifications

• U.S. citizenship is required.
• High school diploma or equivalent.
• Proficiency with computers and Microsoft Office software.
• Active Secret clearance; Top Secret clearance required for COMSEC handling.

Responsibilities

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems per event.
• Perform pre-event readiness checks ensuring zero contractor-caused failures.
• Operate and maintain VTC bridges, gateways, endpoints, and AV equipment for meetings and training.
• Apply DISA STIGs and patches to VTC and collaboration components within compliance windows.
• Provide outage and monthly utilization reports.
• Manage legacy SVTC systems until decommissioned.

Skills

English proficiency

MS Office

Clearance

COMSEC clearance

Education

High School Diploma

Tools

VTC/AV equipment

Job description

Job Details: Job Location: (P) Aberdeen Proving Ground, Maryland - Aberdeen Proving Ground, MD, Position Type: Full Time, Salary Range: $30.82 - $35.82Hourly, Position Title: VTC / Audio-Visual Support Specialist

Location: Aberdeen Proving Ground, MD

Clearance required: Top Secret; SCI eligibility as required for SCIF support.

Scope of Work: Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.

Responsibilities include (but are not limited to):

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis
• Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training
• Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window
• Provide immediate outage reports and monthly utilization reports
• Manage legacy SVTC systems until formally decommissioned

Qualifications:

• High school diploma or equivalent (minimum)
• U.S. citizenship
• Ability to speak, read, write, and understand English proficiently
• Proficiency with computers and Microsoft Office software
• Active Secret clearance; Top Secret clearance required for any employee who handles COMSEC
• DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.