VTC / Audio-Visual Support Specialist

People, Technology & Processes, LLC; Fort Cavazos Motorcycle and POV Campus (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

People, Technology & Processes, LLC seeks a VTC / Audio-Visual Support Specialist to provide video teleconference and AV engineering across multiple sites, including Fort Hood and other installations. The role requires DoD style compliance, security clearances, and availability for event support.

Responsibilities include setting up and tearing down VTC/AV systems, pre-event readiness checks, maintaining bridges and endpoints, applying STIGs and patches, and generating outage and utilization

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis.
• Complete a pre-event readiness check at least two hours before each event with zero contractor-caused failures.
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings and training.
• Apply DISA STIGs and mandated patches to all VTC and collaboration components within the compliance window.
• Provide outage reports and monthly utilization reports.

Skills

Microsoft Office proficiency

English proficiency

U.S. citizenship

Education

High school diploma or equivalent

Tools

DoD 8140 / 8570.01-M CE certification

DISA STIGs familiarity

Job description

Description

Position Title

VTC / Audio-Visual Support Specialist

Location

Fort Hood, TX; White Sands Missile Range, NM

Clearance required

Top Secret; SCI eligibility as required for SCIF support.

Scope of Work

Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.

Responsibilities Include (but Are Not Limited To)

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis
• Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training
• Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window
• Provide immediate outage reports and monthly utilization reports
• Manage legacy SVTC systems until formally decommissioned

Qualifications

• High school diploma or equivalent (minimum)
• U.S. citizenship
• Ability to speak, read, write, and understand English proficiently
• Proficiency with computers and Microsoft Office software
• Active Secret clearance; Top Secret clearance required for any employee who handles COMSEC
• DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.