VTC / Audio-Visual Support Specialist with Security Clearance

People, Technology & Processes, LLC; Maryland; Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

People, Technology & Processes, LLC seeks a VTC/AV Support Specialist to deliver secure video teleconference and AV support across Aberdeen Proving Ground, MD, and related facilities, including MS Teams-integrated room systems.

The role requires U.S. citizenship, Top Secret eligibility for COMSEC, and the DoD 8140 baseline certification to be obtained within six months. On-site work with strict security controls at APG and related sites.

Formación

• Requires DoD 8140 baseline certification before performance.
• U.S. citizenship is required.
• Active Secret clearance; Top Secret clearance required for COMSEC handling.
• High school diploma or equivalent minimum requirement.

Responsabilidades

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis.
• Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures.
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training.
• Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window.
• Provide immediate outage reports and monthly utilization reports.
• Manage legacy SVTC systems until formally decommissioned.

Conocimientos

English proficiency

Microsoft Office

Computers

Educación

High school diploma or equivalent

Herramientas

MS Teams room systems

Descripción del empleo

Position Title: VTC / Audio-Visual Support Specialist

Location: Aberdeen Proving Ground, MD

Clearance required: Top Secret; SCI eligibility as required for SCIF support.

Scope of Work: Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.

Responsibilities include (but are not limited to):

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis
• Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures
• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training
• Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window
• Provide immediate outage reports and monthly utilization reports
• Manage legacy SVTC systems until formally decommissioned
• High school diploma or equivalent (minimum)
• U.S. citizenship
• Ability to speak, read, write, and understand English proficiently
• Proficiency with computers and Microsoft Office software
• Active Secret clearance; Top Secret clearance required for any employee who handles COMSEC
• DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.