Auction Operations Specialist — Part-Time (On-Site)

Cox Enterprises; Town of Florida (NY); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Cox Automotive - USA is seeking a part-time Virtual Block Specialist I to support auction operations. The role requires approximately 9-12 hours per week across Tuesday, Wednesday, and Thursday, with day shift hours and no remote option.

You will record bids, verify vehicle data, and engage with customers through multiple channels using AS400 and Salesforce. The position emphasizes accuracy, communication, and the ability to work with an auctioneer virtually while handling title and customer

Qualifications

• Minimum Qualifications: High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required
• Must possess good problem-solving and organizational skills
• Ability to remain focused and composed during fast-paced sale-day activities
• Regularly required to stand, walk, reach, talk and hear
• Ability to lift 1-10 pounds
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus

Responsibilities

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and E-mail on late titles
• Utilize Salesforce for title absent support
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (phone, email, chat, and ticketing systems).
• Other duties as assigned.

Skills

Effective communication

Problem-solving

Organizational skills

Stamina for fast-paced days

Attention to detail

Education

High School Diploma/GED

Tools

AS400 system

Salesforce

Job description

Cox Automotive - USA is seeking a part-time Virtual Block Specialist I to support auction operations. The role requires approximately 9-12 hours per week across Tuesday, Wednesday, and Thursday, with day shift hours and no remote option.

You will record bids, verify vehicle data, and engage with customers through multiple channels using AS400 and Salesforce. The position emphasizes accuracy, communication, and the ability to work with an auctioneer virtually while handling title and customer