Auction Operations & Customer Service Associate

CarMax; Frederick (MD); On-site; USD 22,041 - 35,266; Full time

Benefits offered by this job

Paid sick, vacation, and holiday time

Flexible schedules including nights and weekends

Paid time off for full-time salaried associates

Job summary

CarMax is seeking a Business Operations Associate at the Frederick Auction Center. You will ensure smooth sales, auctions, and appraisals with a focus on exceptional customer service.

The role demands strong organizational skills, cash management responsibilities, and an ability to manage critical paperwork while adhering to CarMax's standards. Applicants should be prepared to work flexible shifts, including nights and weekends, within a team-oriented environment.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills.
• Effective communication skills for customer interactions.

Responsibilities

• Deliver outstanding customer service and guide customers through processes.
• Process and audit paperwork for sales and transactions.
• Manage auction and appraisal transactions.
• Handle cash management tasks securely.
• Train and mentor new associates while supporting store operations.
• Perform clerical duties with accuracy.

Skills

Organizational skills

Customer service

Attention to detail

Microsoft Office proficiency

Job description

CarMax is seeking a Business Operations Associate at the Frederick Auction Center. You will ensure smooth sales, auctions, and appraisals with a focus on exceptional customer service.

The role demands strong organizational skills, cash management responsibilities, and an ability to manage critical paperwork while adhering to CarMax's standards. Applicants should be prepared to work flexible shifts, including nights and weekends, within a team-oriented environment.