Auction Office Specialist: DMV/Title & Customer Care

Cox Automotive Inc.; Tolleson (AZ); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

EOE with disability/vets

Job summary

Cox Automotive Inc. in Tolleson, AZ is seeking an Office Supervisor/Manager to support the general office function of the Auction, ensuring accuracy and completeness of all sales paperwork and documents.

You will balance sales, respond to inquiries, assist dealers, monitor DMV regulations, and help resolve title issues while maintaining inventory of office supplies and supporting safety practices within the Cox/Manheim values.

Qualifications

• High school diploma or GED with 3 years in office coordination or administration.
• Experience in automobile industry or auction business preferred.
• Strong communication and interaction skills required.
• Supervisory, office management, and organizational skills needed.
• Proficient computer skills, AS400 essential.

Responsibilities

• Balance all sales.
• Respond to customer inquiries and resolve problems in the sales process.
• Provide accurate, friendly service to dealers and coordinate with other departments.
• Monitor DMV laws and ensure conformity with regulations.
• Assist with resolving title issues.
• Manage floor plans, registrations, and floor plan summaries.
• Maintain and monitor office equipment and supplies.
• Support safety initiatives and model safety behaviors.
• Follow Cox/Manheim values and ensure respectful treatment of all employees.
• Perform other duties as assigned by the manager.

Skills

Office coordination

Supervisory

Customer service

Communication

Multi-state DMV

Education

High School Diploma/GED

Tools

AS400

Job description

Cox Automotive Inc. in Tolleson, AZ is seeking an Office Supervisor/Manager to support the general office function of the Auction, ensuring accuracy and completeness of all sales paperwork and documents.

You will balance sales, respond to inquiries, assist dealers, monitor DMV regulations, and help resolve title issues while maintaining inventory of office supplies and supporting safety practices within the Cox/Manheim values.