ATM Field Service Engineer — On‑Site Repairs & Support

Talentify; Oklahoma City (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

LanceSoft is seeking a Field Service Technician to perform maintenance, repairs, and component replacements at the module level for our clients. You will manage parts inventories, provide status reports, and diagnose ATM-related issues to resolve customer problems within SLA timelines.

You must own basic tools, travel as needed, and complete client-specific training while ensuring safe procedures around ATMs and financial institutions. This is a full-time role based in the United States.

Qualifications

• High School Diploma or equivalent.
• Reliable transportation is required.
• Must own a smartphone (Android or iPhone) to receive work orders.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintains parts inventory and related records.
• Provides status reports throughout the service repair.
• Diagnose problems based on the information provided in the call and through the error logs on the ATM.
• Responsible for ownership of customer issues until resolution according to SLA agreements.
• Practices security safety procedures when working with ATMs and within financial institutions.
• Complete client-specific training and certifications.
• Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.

Education

High School Diploma or equivalent

Tools

Flathead screwdriver

Phillips screwdriver

Job description

LanceSoft is seeking a Field Service Technician to perform maintenance, repairs, and component replacements at the module level for our clients. You will manage parts inventories, provide status reports, and diagnose ATM-related issues to resolve customer problems within SLA timelines.

You must own basic tools, travel as needed, and complete client-specific training while ensuring safe procedures around ATMs and financial institutions. This is a full-time role based in the United States.