ATM Field Service Engineer — On‑Site Maintenance & Support

Retail ATM Solutions; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Retail ATM Solutions is seeking a Field Service Engineer in Madison, Wisconsin, responsible for servicing and maintaining Automated Teller Machines (ATMs) within the assigned territory.

The role includes on-site support, preventive maintenance, and training new engineers. Candidates should possess an Associate's Degree in Electronics or relevant experience, with the ability to lift up to 80 lbs and excellent customer service skills.

Flexibility for travel and on-call duties is required.

Qualifications

• Prior field service experience or 3-5 years of experience in related fields.
• Solid understanding of electronics and electro-mechanical equipment.
• Ability to work extended hours and travel when necessary.

Responsibilities

• Installation, repair, and maintenance of ATMs.
• Train bank staff on equipment maintenance tasks.
• Complete administrative reports within allotted timeline.

Skills

Ability to use analog and digital voltmeters

Customer service experience

Mechanical skills

Ability to lift heavy parts up to 80 lbs

Education

Associate's Degree in Electronics

Job description

Retail ATM Solutions is seeking a Field Service Engineer in Madison, Wisconsin, responsible for servicing and maintaining Automated Teller Machines (ATMs) within the assigned territory.

The role includes on-site support, preventive maintenance, and training new engineers. Candidates should possess an Associate's Degree in Electronics or relevant experience, with the ability to lift up to 80 lbs and excellent customer service skills.

Flexibility for travel and on-call duties is required.