Atlanta Transit Operations Leader — General Manager

Transdev North America, Inc.; Atlanta (GA); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

2 weeks vacation

Sick days

Holidays 12 days

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America, Inc. is seeking an experienced General Manager in Atlanta to lead operations across multiple contracts, build strong teams, and drive safety, accountability and customer service. The role emphasizes financial performance, asset management, and client satisfaction within a fast-paced environment.

The GM will oversee safety goals, regulatory compliance, and staffing, while identifying growth opportunities and maintaining strong relationships with clients and union partners.

Qualifications

• Four-year degree in a relevant field is desirable, though experienced candidates without a degree will be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding technology, apps, Wi‑Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, and strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.

Skills

Leadership

Operations Management

Budgeting

Client relations

Microsoft Office

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office Suite

Job description

Transdev North America, Inc. is seeking an experienced General Manager in Atlanta to lead operations across multiple contracts, build strong teams, and drive safety, accountability and customer service. The role emphasizes financial performance, asset management, and client satisfaction within a fast-paced environment.

The GM will oversee safety goals, regulatory compliance, and staffing, while identifying growth opportunities and maintaining strong relationships with clients and union partners.